Support
Find answers to common questions or reach out to us directly.
Frequently Asked Questions
How does the timeline view work?
The timeline is a scrollable vertical view of your day with an hour grid. Tasks appear as color-coded blocks positioned by their start time and sized by duration. A red current-time indicator shows where you are in the day. All-day tasks appear in a strip at the top.
What is the Inbox?
The Inbox is where you capture tasks that don’t have a scheduled time yet. You can quickly add tasks to the inbox and later drag them onto the timeline to assign a specific time slot.
How do recurring tasks work?
With Pro, you can set tasks to repeat daily, weekly (on specific days), or monthly. When editing a recurring task, you can choose to modify just that single occurrence or all future instances.
How does Focus Mode work?
Tap “Focus Now” on any task to enter a full-screen countdown timer. Focus Mode tracks your progress with a Live Activity on the Lock Screen and Dynamic Island. You can mark the task complete directly from the focus screen.
Does Structured sync across devices?
Yes. Structured uses iCloud (CloudKit) to sync your tasks, subtasks, and preferences across all your Apple devices automatically. Make sure iCloud is enabled in your device settings.
Can I import my Apple Calendar events?
Yes, with Pro. Go to Settings → Calendar Integration to grant access. Your calendar events will appear as read-only blocks on your timeline so you can plan around them.
Does Structured work on Apple Watch?
Yes. The Apple Watch app shows your current and upcoming tasks in a list view. You can mark tasks complete from your wrist. Watch complications show your next task on supported watch faces.
What is Replan?
Replan is a Pro feature that helps you triage incomplete tasks from past days. It presents overdue tasks as a card stack — swipe to reschedule to today, mark complete, send to inbox, or delete.
What widgets are available?
Structured offers Timeline, Inbox, Single Task, and Subtask widgets in small, medium, and large sizes for your Home Screen, Lock Screen, and StandBy mode. All widgets support interactive task completion.
Still need help?
We typically respond within 24 hours.
support@heywrist.com